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Notice to All Consumers

Your program provider has partnered with Launch Servicing, LLC to service your account. Launch Servicing, LLC is required by state law to notify consumers of the following rights. This does not include a complete list of the rights consumers have under state and federal laws.

Launch Servicing, LLC is located at 402 W. Broadway 20th Floor, San Diego, CA 92101 and 5109 S Broadband Ln Ste 400, Sioux Falls, SD 57108. Phone: (877) 354-2629. Hours of operation: Monday - Friday, 7:00 a.m. - 7:00 p.m. CT.

Some states require that we inform you Launch Servicing, LLC is a debt collector attempting to collect a debt, and any information obtained will be used for that purpose.

California Notice

Launch Servicing, LLC California Debt Collection License #: 10174-99

As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.

Colorado Notice


A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.

Launch Servicing, LLC Colorado Office: 7200 S. Alton Way, Suite B180, Centennial, CO 80112. Phone: (303) 309-3839.

Launch Servicing, LLC’s mailing address: PO Box 91910, Sioux Falls, SD 57109-1910.

Maryland Notice

Launch Servicing, LLC is licensed as NMLS ID numbers 1766839 and 1776356. For more information or to verify license status, visit the NMLS Consumer Access website at

Massachusetts Notice

You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days, unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the debt collector.

Student Loan Borrowers: The Attorney General's Student Loan Ombudsman is located at 1 Ashburton Place, 20th Floor, Boston, MA 02108.

Minnesota Notice

This collection agency is licensed by the Minnesota Department of Commerce.

Nevada Notice

Launch Servicing, LLC License Number: FCA10760
NMLS ID: 1776356

Compliance Manager Certificate Number: CM11636
NMLS ID: 2354670

New York Notice

You may request communications from us in an alternative, reasonably accommodatable format selected by us such as large print, braille, audio compact disc, or other means. You may call (877) 354-2629 to make such a request.

You may contact Michael C. or any of our representatives at (833) 906-1985 to discuss your account.

If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt: 1. Supplemental security income, (SSI); 2. Social security; 3. Public assistance (welfare); 4. Spousal support, maintenance (alimony) or child support; 5. Unemployment benefits; 6. Disability benefits; 7. Workers’ compensation benefits; 8. Public or private pensions; 9. Veterans’ benefits; 10. Federal student loans, federal student grants, and federal work study funds; and 11. Ninety percent of your wages or salary earned in the last sixty days.

New York City Notice

Launch Servicing, LLC New York City Department of Consumer Affairs License Number: 2102047-DCA

Limited language access services are available. Please call us to request a foreign language service.

A translation and description of commonly used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs website,

North Carolina Notice

Launch Servicing, LLC Permit No: 521122656

South Dakota Notice

If there are any improprieties in the servicing of this account, please contact the SD Division of Banking: South Dakota Division of Banking, 1714 Lincoln Ave., Suite 2, Pierre, SD 57501, (605) 773-3421.

Tennessee Notice

This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.

Utah Notice

As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.